Deliverables—Business Meaning, Types, and Examples

Table of Contents

Define Deliverables.

Project management uses “deliverables” to describe the quantifiable goods or services that must be provided at project completion. Deliverables are physical or intangible. A project to upgrade a company’s technology may deliver 12 new computers.

A software project’s deliverable may be a computer program to improve a company’s accounts receivable computational efficiency.

Key takeaways

Project management terms “deliverables” refer to quantifiable goods or services that must be provided upon project completion.

Deliverables can be tangible, like buying a dozen new computers, or intangible, like installing a program to boost accounts receivable computational efficiency.

In-person or online training programs and design samples for new products are deliverables.

Deliverables often include instructions.

Deliverables are the audio, visual, and paperwork files that film producers must give distributors.

Knowing Deliverables

Deliverables can include:

  • Computer equipment.
  • Software.
  • In-person or online training.
  • Design samples for new products.

Deliverables often include instructions.


Deliverables are usually contractual obligations between two related parties within a company or between a client and an outside consultant or developer. The documentation clearly describes a deliverable, its timeline, and payment terms.


Milestones—interim goals and targets—are typical in large projects. A milestone may be a deliverable or a detailed project status report.

Film Deliveries

Deliverables are the audio, visual, and paperwork files that film producers must give distributors. Audio and visual materials typically include stereo and Dolby 5.1 sound mixes, music and sound effects on separate files, and the whole movie in a specified format.

Paperwork includes signed and executed music licensing agreements, errors and omissions reports, performance releases for on-screen talent, a list of the credit block that will appear in all artwork and advertising, and location, artwork, and legal logo releases.

Film deliverables include non-film elements. These include the trailer, TV spots, on-set publicity stills, and legal work.

Deliverable types

Deliverables: Tangible or Intangible

Intangible or tangible deliverables. A new office or manufacturing plant to accommodate more workers is an example of a tangible deliverable.

Intangible deliverables include employee training on new company software.

Internal vs. External Deliverables

Internal deliverables are necessary for project completion, product delivery, or service provision. Customer-unseen internal deliverables are still being determined.

They are project deliverables that help finish a project. Internal deliverables include building a factory to meet rising customer demand. Project management deliverables are internal.

The customer receives the final external deliverables. The customer’s final product from the new factory is the external deliverable. Project managers call external deliverables product deliverables.

Deliverables Need

Every project needs a clear goal. A clear path to that goal must follow. A project manager can create a milestone-based timeline with deliverables.

Each project has different deliverable requirements by milestone dates. Process-based, phased, product-based, or critical change projects exist.

All projects have stages: initiation, planning, execution, monitoring, and closing. Each phase requires different deliverables.

In the planning phase, a deliverable might be a report on the entire project, while in the monitoring phase, it will be a report on the new product’s quality.

A contract will outline expectations, timelines, and deliverables when a project begins. These contracts can be made with internal departments for project deliverables and external clients for product deliverables.

A statement of work (SOW) is a document created at the start of a project to set expectations for all parties.

What Are Some Deliverable Examples?

Examples of deliverables include an initial project strategy report, budget report, progress report, beta product, test result report, and other quantifiable project completions.

What is the difference Between Objective and Deliverable?

Project outcomes, benefits, and other non-project items are objectives. Deliverables are project outcomes that help meet goals.

How Can You Describe a Deliverable?

Deliverables are project milestones or deadlines for external or internal customers. It is a quantifiable project result.

Bottom Line

Deliverables are quantifiable goods or services that must be provided throughout a project and at its conclusion. Deliverables keep projects on track and save time and money. They keep managers on track and ensure business success.

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